About Us

Together in Care. United as Family.

First Family Care Services Ltd was founded on a simple, powerful belief: every individual deserves care that is as unique as they are, and every professional deserves a workplace that treats them like family.

Our Mission

To bridge the gap between healthcare facilities and skilled professionals through trusted technology and genuine human support.

Our Vision

A UK care system where no shift goes unfilled, no carer feels alone, and every patient receives the dignity they deserve.

Our Values

Compassion. Reliability. Transparency. Excellence in every single placement from a single shift to a complex care package.

Why We Exist

A community-driven approach to care.

We believe healthcare is at its best when caregivers feel supported and families feel heard. Our community-driven approach fosters collaboration, reduces isolation for the families we serve, and helps our professionals build careers they’re proud of.

Our 1stYOU technology makes the booking, compliance and payment side seamless, so our team can focus on what really matters: relationships, reliability, and outstanding care.

Ready to see 1stYOU in action?

Book a 15-minute walkthrough with our team, we’ll show you the dashboard live.